Customer Service Center。In order to convey service information accurately and efficiently, it is divided into information communication center, customer satisfaction improvement center, customer behavior analysis center and product marketing promotion center. Here, we will provide you with one-stop professional services such as service outlet introduction, product price consultation, technical support, product complaint, service complaint, repair report, spare parts consultation and sales.
User experience day。Through the introduction of new products and the actual operation experience of customers, we have a full range of in-depth communication with you to help you understand Xugong and construction solutions.
Deep Custom Construction Solution。We have software and hardware resources and accumulated many years of construction experience. At the same time, we also sincerely invite you to act as a consultant for the formulation of enterprise product design, manufacturing and service rules. In order to provide efficient and in-depth customized construction solutions, we work together.
Consultancy salesThe need for differentiated construction always exists, and we will do our best to assist you in optimizing the selection of equipment to help you optimize the value of your purchased equipment.
Housekeeper transportIn order to meet your needs, we will provide professional transportation and delivery services, and provide first-time installation and delivery training services for each product.
VIP customer club.This is a platform for cooperation and exchange between "customers, experts, manufacturers and projects", with perfect management system and work flow.
Expert physical examination diagnosis.We use the "China Quality Promotion Association" as a platform to establish a normalized national mobile service system. In the past five years, we have carried out more than 90 "Quality Service Miles" activities, with nearly 10,000 experts driving millions of kilometers, and footprints all over the country, bringing considerate services to every user.
Spare parts and time.Thousands of spare parts centers on five continents, nearly 1 billion yuan of professional reserve parts.
Post-market worry-free service.We are committed to providing you with post-market services such as leasing, used car evaluation, trading, overhaul and recycling and remanufacturing. It is our firm responsibility and mission to solve your worries.